Privacy Policy

BalajiFoods is committed to protecting your privacy and data security. The Privacy Policy explains how we collect, use, disclose and protect personal information of customers

This applies to all Personal Information collected by us on www.BalajiFoods.ca website as well as during any written, electronic, and oral communications (collectively, the “Services”). BalajiFoods may collect personal information to help you place and receive orders and to improve our service.

Please view our Terms and Conditions and make sure you read and accept the terms and conditions before using our services. By using our Services, you accept the Terms and Conditions, and accept our privacy practices described in this Policy. If you do not feel comfortable with any part of this Policy or our Terms and Conditions, you must not use or access our Services.

When you use our Services, we may collect or receive Personal Information about you to provide our services and operate our business. The types of Personal Information that we may collect about you are: 1. Information You Provide to Us
You may provide your Personal Information to us when you use our Services, place orders through our Services, contact us with inquiries, respond to surveys, or otherwise access our Services. This information may include:

  • User Profile – We collect profile associated with your customer account. This includes information such as name, email address, delivery address, and phone number.
  • Order Details – When you place an order through our Services we collect information related to that order. This may include information such as items purchased, special instructions, date and time of order, and subtotal.

2. Information you provide as part of your communications When you use our Services on our website, complete electronic forms, communicate or contact us, by email, phone or text, we may automatically collect and store certain information about you and the activity you engaged in, for example: your name and contact information; your order details; information that you voluntarily provide to us; the nature of your communication; the purpose of the interaction, and the action we took in response to your inquiry or request.

3. Information we collect automatically

  • We may process data about your use of our BalajiFoods.ca (henceforth referred as "usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of service use. This usage data may be processed for the purposes of analyzing the use of the website and services. We use such information for diagnostic and statistical purposes and to administer our Services. We use this information to monitor, diagnostic, statistical purpose to improve our website and services. We also use this information to analyze and improve our user experience for our customers
  • Site Preferences – We collect information about your preferences to make your use of the Site more productive through the use of cookies. We use cookies to collect information and personalize your experience with our Services. Cookies are small web files that a site or its provider transfers to your device’s hard drive through your web browser that enables the site’s or provider’s system to recognize your browser and remember certain information. We use cookies for the following purposes:
    • To make our Website Services function properly;
    • To provide a secure browsing experience during your use of our Services.
    • How to Manage Cookies – You may disable the use of cookies by modifying your browser settings. If you choose to disable cookies, you may not be able to fully experience the interactive features of our Services.

4. Communication with BalajiFoods
By using our services, you electronically agree to accept and receive communications from Balaji Foods, via email, text message, calls to the telephone number you provided to Balaji Foods. If you do not wish to receive any system generated emails, promotional emails, text messages, or other communications, you may opt-out of receiving text/email messages from Balaji Foods by emailing info@BalajiFoods.com

Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are aware with any changes to this policy. We may notify you of significant changes to this policy by email. This Privacy Policy is current as of the “Last Updated” date which appears at the bottom of the page. Your continued use of the BalajiFoods services after any change of our Privacy Policy will constitute your acceptance of the revised terms of this Privacy Policy. We may update this Privacy Policy from time to time as required to reflect changes to our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us
BalajiFoods welcomes your comments, concerns and questions regarding this Privacy Policy and the use of your personal information. If you would like access to your information, if you have any comments, queries or requests relating to our use of your personal information, if you would like a copy of our Privacy Policy emailed to you or if you find any errors in our information about you, please contact us by email at info@BalajiFoods.com

Last Updated: August 15, 2020