Frequently Asked Questions
COVID Updates
BalajiFoods follow COVID guidelines provided by local authorities. Our delivery person wears face mask and gloves to keep everyone safe.
Delivery coverage
BalajiFoods is delivering to residents Canada including all cities. This includes students in Universities and Colleges.
How can I use BalajiFoods?
BalajiFoods specializes in delivering Indian vegetarian grocery items from east, west, north and south India at your home or office.
How can I order grocery using BalajiFoods?
- Select the food of your choice
- Click/Tap on Add
- Navigate to Cart and checkout
- Confirm your order and choose to either pay online or with cash upon pickup or delivery.
- Enter billing address and delivery address
- Enter delivery time
- Once payment is successful, your order is immediately sent to our vendors and scheduled as per your request
- Due to COVID situation and your delivery location, please expect delay in delivery. Please take this delay in consideration while ordering. Same day delivery is not possible after 8pm. For more information please contact us.
How we are different from our competitors?
- You do not need to install any app.
- You do not need to have login or register.
- Quality food products
- Strict inspections about quality and expiry dates
- Canada wide coverage and expanding to USA
How much does shipping cost?
Shipping charges are based on order weight.
We offer flat rate of $10 for your orders.For bulk orders contact by email info@BalajiFoods.ca or phone
Where can I leave suggestions/feedback?
- After you place an order with BalajiFoods, you can submit feedback from your experience with the food and delivery click here
- If you have further feedback or comments, you can email us at info@BalajiFoods.ca
How can I cancel or modify my order?
We suggest us to reach us by phone
How can I track my order?
As soon as you place your order, you will receive an order confirmation email.
For orders with shipping address outside Toronto you can find your Canada Post/UPS tracking number which you can click on to see more detailed tracking on the Canada Post/UPS website.
We also send out alerts via email about your order.
If the estimated delivery time has passed, your grocery should be with you shortly. If it is past the estimated time range of delivery, and your grocery hasn’t arrived, you can call us or email us.